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Artur Aleksandrowicz addressed the Russian Banking Forum in London

The 19th Annual International Russian Banking Forum organized by the Adam Smith Conferences was held in London on November 26-29. Just like last year, the management of National Recovery Service spoke at the Conference. Artur Aleksandrowicz, CEO, NRS, was the moderator of the session entitled Strategies for Enhancing the Performance of Banks and Expenditure Reduction – Operational Efficiency and Outsourcing.

The Forum this year was titled Privatization and Capitalization, Defining Funding Sources and Efficient Strategies for Increasing Profitability. The event’s program was designed in such a manner as to allow the round tables and discussions to raise important issues regarding Russia’s banking sector: retail banking services and innovation, creation of an efficient financial infrastructure, corporate management and much more. A full working day was devoted to risk management in Russian banks.

Artur Aleksandrowicz, CEO, National Recovery Service, addressed the Forum with a paper entitled The Role of outsourcing in a Strategy for Increasing Operational Performance. He noted that in order to increase performance, the banks are currently increasing their cooperation with collection agencies. For the last three years, the proportion of banks from the top 50 retail credit institutions exploiting outsourcing for indebtedness in arrears grew from 54% to 85%.

Artur Aleksandrowicz in his paper, told the representatives of the banking community that outsourcing debt collection remains a very good means for controlling expenses. The cost of operating an in-house recovery service is very high with a very low recoupment, and a high operational cost. “Transferring indebtedness to an outsource service should be carried out as early as possible. Such a measure can on the one hand provide a low cost of servicing and on the other a very high return.”

The participation of the management from National Recovery Service in the international conference, in particular of its CEO as a speaker and moderator, demonstrates a recognition by the international financial community of Russia’s debt collection market and NRS’ performance standards.

London’s Russian Banking Forum gathered some 200 delegates from various countries. From the Russian side, the event featured the head of the Federal Financial Markets Service, Dmitry Pankin, the First Deputy Chairman of the Central Bank of Russia Aleksey Uliukaev, the Deputy Chairman of the Management Board of Russia's Sberbank Bella Zlatkis, the President of the Association of Russian Regional Banks Anatoliy Aksakov and others.